Frequently Asked Questions
Everything you need to know about your Gandys journey.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK, while international orders may take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy on all items. Products must be in their original condition with tags attached to qualify for a full refund.
How do I track my order?
Once your order has been dispatched, you will receive an email containing a tracking link to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Are your products sustainably made?
Yes, we are committed to ethical manufacturing and use organic or recycled materials wherever possible to minimize our environmental footprint.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your destination.